Satisfaction Guaranteed with our 34 Point checklist.
We ensure quality service every visit.
Same cleaners provided every time.
We ask before sending a new cleaner.
Satisfaction is our #1 priority.
Final walk through for approval.
No waiting, We will fix it on theSPOT!
Green products available FREE!
Owner always at your service.
Friendly service with a smile.
We understand the importance of building a long lasting and trusting relationship, this is why we provide the same crew to ensure quality work every visit!
Professional Home Cleaning Services
A Star Quality Cleaning is family owned and operated. We provide all of our own cleaning equipment and supplies (but not opposed to using homeowners supplies per request) in addition to green cleaning at no additional charge.
As per our 34 Point checklist we provide the same crew per visit, with the exception of vacation and illness, to ensure A STAR Quality service. All of our crews are pet-friendly and we are fully bonded, licensed, background checked and insured.
34 Pointchecklist requirements
Guaranteed access either hidden key or combination lock.
An agreed upon date and end time for final inspection.
Ensure that crew has electricity and running HOT water.
Our teams will not dispose of any used/soiled personal hygiene products.
All of our teams are pet friendly, but please confine your pet to one area to ensure your Star Quality service.
Satisfying our customers is our #1 goal! YOU! YOU! YOU! is all that matters to us!
It is understood by the client that Star Quality Cleaning crews are not perfect, there may be a small margin of error per our 34 Point checklist we will address it during the final walk-through and fix it on the SPOT! We follow strict procedures regarding quality control and inspecting their work before they leave. Having stated this, customer satisfaction is our #1 Priority. We will make every attempt to satisfy our customers before we leave!
*Note, per insurance guidelines, interior window cleaning consists of cleaning interior glass without opening windows and cleaning the window tracks.*
Terms and Conditions
JOB IS COMPLETED WITH FINAL INSPECTION PROCESS!
Once our crew has completed their 34 Point checklist for you, they will present the home owner with a final inspection form. The customer agrees to inspect the entire area which was cleaned by Star Quality Cleaning LLC. and sign-off once we have passed their inspection. The cleaning will be considered completed at that time. Star Quality Cleaning LLC. will not be required to return as job is officially concluded. If the client skips the final inspection, the job is considered complete without return visit.
(To ensure total satisfaction, a final walk through and signature is required before we leave.)